Privacy Policy

OUR PRINCIPLES

2.1. Respect for the client’s wishes

We respect the privacy and security of your personal data, which is why we ensure that the client’s wishes are respected and that their privacy preferences are managed autonomously, freely and uncomplicatedly. Therefore, if you disagree with any point made in this Policy, you can object at any time by contacting us at the following email address: geral@i2physio.com. We will do everything possible to satisfy your wishes and respect your concerns.

2.2. Good practices

O
International Institute of Physiotherapy
as the personal data controller, determines the purposes and means by which your personal data is processed, including all applicable security measures. We guarantee that your personal data is processed in Portugal in a correct and lawful manner and in accordance with good practices.

2.3. Strict necessity

When processing data that can identify you personally, directly or indirectly, we apply the principle of strict necessity. For this reason, the use of your personal data will always be minimal, so as not to exceed the original purpose for which it was collected and/or processed.

COLLECTION AND PROCESSING OF PERSONAL DATA

3.1. The personal data collected and processed by
Instituto Internacional de Fisioterapia
are only those that you expressly and unequivocally volunteer on the forms on this website.

PURPOSE OF PROCESSING PERSONAL DATA

4.1. Your personal data is collected and processed by the
Instituto Internacional de Fisioterapia
only for purposes strictly related to the use of this site, the services associated with it and the management and improvement of the Loyalty Program, direct marketing and customer support management.

4.2. O
International Institute of Physiotherapy
always seeks to maintain the relationship with its clients and provide them with the appropriate benefits, information and relevant content related to our brand.
International Institute of Physiotherapy
. Your data will only be processed for these specific, explicit and legitimate purposes and will not be processed in any way incompatible with them. The data collected and processed is adequate, relevant and not excessive in relation to these purposes.

4.3. However, your personal data may also be used for other processing operations within the limits of such applications. In particular, your personal data may be processed for the following purposes:

a) when you send an email via the contact form your personal data (e.g. email address, name);

b) when you request Customer Support assistance we collect your personal data (e.g. first and last name, e-mail address and/or telephone number) only for the purpose of providing you with Customer Support services that are relevant to this site and to offer you the assistance you have requested;

c) when you browse our site, we collect cookies. Depending on your management of Cookies on our website and your interaction with us, we use some information collected by Cookies in order to ensure the proper functioning of the website. This information includes registration data, location data, the duration of your session, the products you have selected, your device, your browser and your IP address.

d) when you browse our website and subsequently visit platforms where there is an advertising format (social networks, google and other partners of these networks) you may be impacted by advertisements from our brand. We will also use the data to reach new potential customers who may be interested in our products.

CONSENT

5.1. Respect for the client’s wishes is one of the main concerns of the
International Institute of Physiotherapy
with regard to the processing of your personal data. Therefore, you will be asked for explicit and unequivocal consent for all data processing that is not strictly necessary for the purpose in question, such as the provision of services and shipment of purchased goods.

YOUR RIGHTS

6.1. To exercise your right to access, rectify, erase, forget or block your personal data, you can send a written communication to the following email address: geral@i2physio.com

You can also do this using the online contact form.

SECURITY

7.1. O
International Institute of Physiotherapy
uses appropriate security measures to protect your personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access, and against any other form of unlawful processing. In addition, we contractually require trusted external entities that process your personal data for us to do the same.

7.2. However, the
International Institute of Physiotherapy
cannot guarantee that the security measures adopted for the protection of this site and for the transmission of data and information through this site will prevent or exclude any risk of unauthorized access or loss of data. We therefore advise that your computer be equipped with software devices that protect you when transmitting and receiving data (such as up-to-date antivirus systems), and that your browser take the appropriate measures to ensure security when transmitting data (such as firewalls and anti-spam filters).

RETENTION AND PROCESSING PERIOD

8.1. Your data is kept by
International Institute of Physiotherapy
For the purposes described herein, for as long as is necessary for the aforementioned purposes, unless the personal data in question is necessary to prove compliance with obligations, until the limitation period for the corresponding rights has elapsed, or if there is a longer data retention period imposed by law.

8.2. When your personal data is no longer needed, it will be removed from our systems and records or kept anonymously so that you cannot be identified from it.